Request a Project

Student Affairs Marketing and Communications accepts project requests online. Before beginning the process, you may find it helpful to review the project request FAQ below.

1. I usually call in or email my project requests. Why should I use the online project request instead?

The project request form gives us the ability to manage the details of your project more efficiently. It provides tools that support collaboration between SAMC and you, our client. The online project request also enables SAMC to more effectively coordinate projects requiring the expertise of multiple SAMC team members.

In addition, by using the online project request, you will be able to check the status of your project. Another benefit of the online project request is that it provides access to past requests, which is especially helpful for recurring projects.

2. I have a project I need completed very quickly. Should I use the online project request to submit it?

Yes. Submitting your project through the online project request is more efficient because it enables us to gather some of the details needed to begin work on your project as soon as possible. We ask that you submit your request at least four weeks prior to your deadline. Please keep in mind that this is a minimum, and timeframes will vary based on a number of factors, such as scope, complexity, approval timeframes, etc. Also, please understand that we do not begin work on a project until we have all the necessary content we need from you to get started.

3. How will I know that my request has been received?

An SAMC team member will contact you to review your request with you and gather any additional details needed to begin work.

4. How do I submit files related to my project request?

You can upload files directly into the project request form.

5. How long will it take to complete my project?

The time it takes to complete your request will vary based on a number of factors such as project complexity, your availability to answer questions and approve proofs, and printing timelines. We ask that you submit your request at least four weeks prior to your requested deadline. 

6. Who will work on my project?

Each project will be assigned to an SAMC client relations specialist (CRS) who will be your main contact throughout the project. If your project includes multiple components (e.g., social media/Web content, graphic design, video production), additional SAMC team members will support the CRS to complete your project.

7. Whom do I contact if I have questions about my project?

Please contact the SAMC team member whose name was displayed after you submitted your project request or the person who contacted you about your project.

9. I need to submit more than one project request. Can I enter them on the same form?

If your projects are completely separate (e.g., you need a general brochure describing your services and a poster for a specific event), please enter them on separate forms. If you are requesting multiple items for the same purpose (e.g., a poster, postcard and booklet for a single event), you may enter them on a single form.

If you have already submitted a project request and need to make changes or request additional items, please re-enter the system and edit your request or use the comments feature.

10. Whom do I contact if I am having technical issues with the online project request?

For technical assistance with the online project request, please e-mail or call SAMC at 530-752-5800.